The Call Room, Empathy for Telemarketers

The Call Room, Empathy for Telemarketers
©Mathew MacQuarrie 2016

Every Wednesday, “The Call Room”, created by Adam Carr, will upload a new web episode onto YouTube about various office problems for telemarketers.

Today, telemarketers are a nuisance in society. You receive a phone call from an unfamiliar number and while you may be waiting for confirmation on a job opportunity you instead get a phone call from a stranger who wants to sell you something you don’t need.

I would rather receive a text.

In this comedy, we are put into the office of four telemarketers who share about their life issues and discuss or make fun of the people on the other lines of their phone calls. Their office is called the call room in which each telemarketer has their own computer or laptop and phones with the power to pick up or put callers back into the waiting cycle.

When Alexa Rose enters the office she comes in upset because she did not receive sex from her husband this morning and is obviously not happy with her job as a telemarketer as are the other 3 men she works with Alexa is immediately recognized as the quirky girl, and the other three male coworkers are either sweet, a womanizer, and a guy who lives day to day. After some morning banter, the telemarketers boss, Simon, walks in to discuss the pizza party he’s hosting at downstairs at 4:30p.m. later that day.

After Simon leaves the call room, between the telemarketers they begin to freak out because they reason that the pizza party will lead to Simon actually firing someone. Simon has a history os using office parties to soften the blow of getting canned. They call this firing style, “creative canning”.

The reason each telemarketer worries for their jobs is because each of their numbers are down and so they think of reasons they would not get fired. As we get to know each telemarketer we realize the each one has the potential to get fired by Simon because they’re not the best employees.

We find that Alexa curses out her other female co-workers before she gets canned, Adam sucks up to Simon, while Nathaniel uses his work hours to use social media and Jonathan plays guitar to Simon to remind him of the one thing they have in common, music.

At the pizza party, all their stresses disappear when Simon shares that the pizza party is actually a going away party for Gladys, who’s worked at the company for 40 years and is now retiring. Alexa immediately goes back to her female coworkers to reestablish her relationship with them after yelling at them earlier in the work day.

The episode ends with a relief by Jonathan and Adam who are at a bar during happy hour relieved that they didn’t get fired but with a realization that this won’t be the end to Simon’s tactics.

In less than 12 minutes, the writers of “the Call Room” established its characters storyline and work problems. This web series comedy is funny and the lines of each character are down-to-earth and relatable which makes “The Call Room” relatable and easy to follow.

With only two episodes up, I have already subscribed to my Wednesday updates and am excited to laugh more with these quirky telemarketer characters who not only we hate, they also hate themselves for the horror they put into the lives of everyday people.

Yessenia Diaz has a background in graphic and web design but is also intrigued by writing and teaching. Yessenia created Tru.Works as an outlet for all her talents and continues collecting stories from around the world to share with people all across the interweb. Follow Yessenia on Instagram and her favorite, Twitter, @ythegreatdiaz.

1 Comment

  1. cairns solar
    November 21, 2016

    This is Brilliant!


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